Everyone asks how fast their website needs to be.
The honest answer: faster than the bloke above you on the Google page. That’s the whole game.
Here’s the rest.
Why Speed Matters More Than It Used To
People are impatient. They always were. Now they’ve got a phone in their hand and a thousand other options one tap away.
Surveys by Akamai — the mob who run half the internet’s plumbing — say nearly half of users expect a page in two seconds or less. If it’s not up in three, they’re gone. Back to Google. On to your competitor.
Seventy-nine percent of online shoppers who hit a slow site say they won’t come back. Forty-four percent will tell their mates to avoid you.
Slow doesn’t just cost you one sale. It costs you the next three.
Slow doesn’t just cost you one sale. It costs you the next three. Mates talk.
What Google Thinks
Google’s own bloke, John Mueller, says to aim for under two to three seconds.
That’s Google talking about Google’s patience. The punter’s patience is tighter. You want under two seconds on mobile or you’re leaking money.
Google’s not just watching your loading time. It’s watching what happens after. If a customer clicks your search result and bounces back to Google inside a few seconds, Google reads that as “this page didn’t answer the question.” And down you go in the rankings.
The Real Numbers
SEO analyst Geoff Kenyon ran the numbers across the web. Here’s where you stand.
- 5 seconds — faster than 25% of the web. Still slow.
- 2.9 seconds — faster than 50%. You’re average. Average doesn’t rank.
- 1.7 seconds — faster than 75%. Now you’re in the game.
- 0.8 seconds — faster than 94%. Top tier.
- Under 0.5 seconds — the kind of speed we aim for on everything we build.
Pick the tier you want. Understand that anything slower than two seconds loses real money.
Why Most Small Business Sites Are Slow
Nearly every slow site we audit has the same three leaks.
- Cheap shared hosting. Your site shares a box with a hundred others. When one gets busy, yours gets slow.
- Hosting on the wrong continent. Server in Texas, customer in Melbourne. Every click crosses an ocean. See why hosting location matters.
- Too many plugins. Every plugin adds weight. Sixty plugins on a WordPress site is sixty things loading every page view.
Fix the three and the site gets faster without touching a line of design.
Mobile Is the Game Now
Google doesn’t look at your desktop site to decide where to rank you. It looks at the mobile version.
That change happened years ago and a lot of small business sites still haven’t caught up. If your mobile site is slow, you’re not ranking — no matter how lovely the desktop version looks.
Pull out your phone. Open your site. Time it. If it takes more than two seconds to get something on the screen, the job isn’t done.
How Fast Is Fast Enough?
Plain answer, by customer type.
- Local trade website — under 2 seconds on mobile. 1.5 is better.
- E-commerce shop — under 1.5 seconds. Every extra second costs conversion.
- Lead-gen service site — under 2 seconds. Buyers are patient, shoppers aren’t.
- Media or blog — under 1 second. Readers are the most impatient of all.
Our target on everything we build is under 0.5 seconds. Not because we’re showing off. Because the extra margin gives you room when Google changes the rules next.
Aim faster than you need. It gives you margin when Google changes the rules next.
How We Make Sites Fast
Not a trade secret. Three steps.
- Light software. Less code. Fewer plugins. Only the ones that earn their weight.
- Proper hosting. Virtual private server, not shared. In Sydney, not Dallas. Caching handled at the server, not with a dodgy plugin.
- Test, tweak, test. GTmetrix. Google Lighthouse. WebPageTest. Run the numbers. Fix the worst thing. Run the numbers again.
None of it’s clever. It’s just boring discipline done in the right order.
How to Test Your Own Site Right Now
Two minutes. Free.
- Go to pagespeed.web.dev. Type your URL. Hit analyse. Look at the mobile score.
- Go to gtmetrix.com. Sign up free. Set the test location to Sydney. Run it.
- Pull out your phone. On 4G, not WiFi. Load your site. Count the seconds until something’s on the screen.
Three numbers. If they’re not where they should be, the site needs work.
What to Do About It
Most speed fixes aren’t rebuilds. They’re tweaks. Better hosting. Fewer plugins. Smaller images. Proper caching.
If you’re running on shared hosting with a page builder and forty plugins, there’s no quick fix — but there’s a clear path. Move hosting. Strip plugins. Rebuild just the front page first and measure.
If you’d rather someone else handle it, have a look at our web design service. For quick wins, read how to speed up a slow WordPress site without paying a dev. For the bigger picture, see why where you host matters more than you think.
Under two seconds on mobile. That’s the bar. Anything slower is money walking out the door.